![]() ![]() I aksed her why when I coudn't possibly have used the last ticket in that short period of time? At first she didn't seem to have an answer but then said that it was policy. Josefina finally said that I had to buy another ticket. In the meantime the full bus was waiting for me to return with my ticket. She insisted upon going on about things I didn't need to know or things I already knew. I again explained that I misplaced it from her booth to the podium. I explained that I was aware that she already gave me a ticket. Josefina went on to say a lot of confusing things like, "I already gave you a ticket" & "I already crossed you off the list" and some other things I can't remember at this point. I explained to the the incredibly rude ticket agent named Josefina Romero that I had misplaced my ticket in the 10 foot walk from her booth to the podium. The bus driver said that I had to go back & get another, so I did. Probably in the verbal tussel I had with the podium kid. Then I went on to my next Bell/Aster Airport Shuttle customer service experience.įrom the booth to the bus, I missplaced my ticket. He then directed me to wait for the next bus. After a frustrating back and forth, I dug the information out for him. I explained to him that I researched and booked the hotel myself and knew for a fact that there were similiar names, but only one Hilton Grand Vacations on South Las Vegas Blvd. ![]() He told me there are many hotels with that name and that I needed the exact address. I knew the exact name of my hotel and the exact street where it was located but not the actual address. He could probably use some lessons on how to engage with the public: He asked me where I was going. The young man standing at the podium right across the street from the ticket booth was a little snit. The driver was fun, engaging and quite curtious. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |